Shipping policy

When will I be receiving my order?

Troubled In Paradise is owned and ran by one person, so shipping out orders can take up to 3-5 business days. Once your order has been shipped, you will receive a confirmation email or text along with your tracking number. 

Do you accept international shipping? 

Troubled In Paradise does accept international shipping! I ship with UPS, USPS, and DHL. DHL is the quickest option to receive your order (2-5 business days), however, please keep in mind that DHL charges import taxes and the customer will be solely responsible for that. USPS doesn't charge taxes as much as DHL, but shipping does take roughly two weeks. Please be prepared to pay for import taxes for any of your orders. 

Troubled In Paradise is not responsible for damages that may occur after your order has been shipped out.

Please note that due to COVID-19 the delivery date for your order may be delayed.